1. Work is Changing. And Fast.

• The three forces impacting work today
  - Welcome to the Postnormal economy
  - Discontinuous, decentralized and distributed: The 3D workforce
  - The new scale of computing: mobile devices and cloud computing
• Who, Where, What
  - From resource to talent: the changing picture of the workforce
  - Goodbye to cubeland: implications of the new workspace
  - Impact of consumerization and mobility on work
  - Influence of social web
  - A real world look at emerging workspaces

2. Think Social Business.
         Towards a social architecture for the enterprise.

• Wired to connect: we are social animals
• Markets/constituencies are conversations: the rise of social media
• Pull versus push: the fall of broadcast and what it means for work
• The power of weak ties and the social web
• Becoming a social business: a workaday model
  - Social media becomes social marketing
  - Customer support goes social
  - Working out loud: Enterprise social networks
  - Social integration with enterprise applications
• Mobile and social: two sides of one coin

3. Is the new workspace a place?
        The collision of offline and online.

• Looking at new use cases for physical and virtual workspaces
• Designing for face-to-face collaboration, co-creation, and serendipity
• Mobile means always with us not out of the office
• From privacy to publicy: Transparency and openness
• The new meeting: from anywhere with anyone at anytime
• Collaborative online work spaces
  

4. Who are you? The rise of personal brands.

• Why CVs may not matter anymore
• Connectivity and rich profiles
• Social presence, profiles, and following
• Three roles of content for knowledge workers:
  - Consumer, curator and creator

5. Enabling the digital workplace: Pulling it together.

• Synchronous and asynchronous cowork
• Accessibility and mobility: Supporting a distributed workforce
• Cooperative and collaborative cultures
• The 5 C’s of the workspace of the future:
  - Communicating
  - Connecting
  - Curating
  - Coordinating
  - Co-creating
• Next generation work media tools
  - From productivity to innovation
  - Enterprise social platforms
    Microsoft Yammer/Office 365/Sharepoint/IBM Connections
  - Purposeful workflows - Jive, Podio and others
  - Curation: Honey.is and others
  - Virtual meeting and telepresence: What's new

6. Social business intelligence.
        Accelerating knowledge and flow.

• Listening hard: Social data and analytics
• Information management: Folksonomies and enterprise semantics
• Socializing enterprise applications
• Social policies and e-governance/security

7. Real world Digital Workplaces. The future, now.
     A review of real world implementations -  the big ideas,
     the benefits, the gotchas and lessons learned.

• Growing & Learning: Social Talent Management
• Social Business: Human-centered business process
• Collaborative Innovation: Co-creating
• Building: Lean, Agile, Social Development

8. Leading the future of work.
         Social business maturity.

• The new job of the leader in a connected world
• Social business  culture and values
• Operating in a fast-and-loose economy
• Managing the 3D workforce
• Innovating in management and why it matters
• New metrics for productivity, innovation and progress